| Wani Roslan |
DATO Paduka Awang Haji Mohamad Roselan bin Haji Mohamad Daud yesterday called on permanent secretaries and department heads to be fully committed to implementing the ‘New Performance System in Civil Service.’
Six crucial preparatory steps have been outlined to achieve the goal of improving performance-based culture in the public service, the Deputy Minister at the Prime Minister’s Office (PMO) said during a briefing on the new system held at the PMO.
He said the first step is to provide officers in-depth understanding on the new system, which will be implemented on October 1, 2017. This will be done by discussing the guidelines of the new civil service performance system, particularly the Key Performance Indicators (KPIs) and senior officials’ role as assessing officers.
The second step is to provide the respective KPI to be adopted, and then monitor the KPI for all levels of officers and staff at ministries and departments – based on their respective vision, mission and strategic plan.
The third step involves the monitoring of achievements systematically and consistently – to be conducted twice yearly in February and June, as well as monitoring the development of officers.
The next step is to meet the percentage limit through the ‘adjusted bell curve’ method, while the fifth step involves implementing the moderation or calibration process at the organisational level after a performance appraisal of officers has been carried out at the respective ministries.
The last step is to submit to the PMO a progress report on the implementation of the new system every November to determine the effectiveness of the system as well as to collect data to be used for analysis in assisting the government make future policy decisions.
Deputy Minister at the Prime Minister’s Office Dato Paduka Awang Haji Mohamad Roselan bin Haji Mohamad Daud speaks at the briefing. – WANI ROSLAN
The deputy minister pointed out that the 2016 Grade Distribution Performance for Officer and Staff showed that 92.8 per cent of the 55,144 civil servants were graded ‘A’ or ‘B’ in their performance evaluation, indicating a high level of excellence in the civil service.
“Our goal is to achieve excellent public service. Performance-based culture needs to be applied in the public service. In other words, the culture needs to be strengthened at all levels – including among department heads, senior officials and staff.
“Another significant factor to adopting any new system is the issue of implementation. Improper and inefficient implementation can create a non-conducive work environment and it will affect employees’ work commitment,” he said.
For that purpose, the assessing officer (made up of top officials directly connected with employees under their supervision) should have the added-value of knowledge, skills, experience and integrity, among others.
Public Service Department (JPA) Director General Haji Abdul Manap bin Haji Othman led the briefing, which hoped to shed light on the new civil service performance system and update public service officials from Division I, II, III, IV and V.
The briefing also discussed two new changes – the use of the new performance appraisal form to highlight the results through KPI and role competencies; and the use of Bell Curve Method to set the limit of percentage given on grade performance in all ministries and government departments.
Permanent secretaries, deputy secretaries, department heads and senior officials from various ministries and government departments attended the briefing.
The post Six steps to refining performance appeared first on Borneo Bulletin Online.