FOUR years after embarking on its transformation journey towards establishing an up-to-date communications network to better serve the people of Brunei Darussalam, Telekom Brunei Berhad (TelBru) has successfully surpassed its milestone target of 45,000 Fibre-to-the-Home (FTTH) connections by the year 2017.
From 36,000 in April last year, the company increased its capacity to accommodate the remaining 10,000 connections last month, bringing the total number of FTTH connections to over 46,000 businesses and households throughout the country.
According to a press release, the milestone marks yet another significant achievement in TelBru’s history since corporatisation in 2006, and FTTH rollouts later in 2013 that have offered improvements for TelBru’s customers across the board especially Internet connectivity that, in tandem with this notable feat, now stands at a minimum of 10mbps attributed to the resilience of fibre connections.
With the rising numbers of FTTH connections, TelBru has also increased its capacity and is now able to attain an average of 21.55Mbps – close to par with the likes of developed regional counterparts – with the potential to reach 2.5Gbps for customers requiring such a service. Since introducing TelBru’s latest High Speed Broadband plans earlier this year, TelBru has seen an increase of 45 per cent among customers that have opted for the company’s 15Mbps service, which TelBru considers a healthy appetite for data among the local population and is committed to meet public expectations as the company moves forward.
In just four years since introducing FTTH to the country whilst at the same time modernising Brunei’s telecommunications sector, the country is better positioned to introduce added-value and tech-enabled solutions that TelBru aims to pioneer under the company’s Smart Nation initiative atop the backbone of long-lasting infrastructure and encourage Foreign Direct Investments to further diversify the country’s economy through the use of ICT.
In tandem with providing better internet connectivity, TelBru continues to focus on providing quality service to its customers through developing human resource capabilities, which now sees a more driven workforce committed to solution-based approaches. As a result of this transformation, TelBru has succeeded in improving the quality of service guided by the company’s core values that, among others, comprises commitment to excellent customer service, integrity and respect for the company’s stakeholders including the public in general.
Noting that more is still needed to position Brunei closer to its regional counterparts, TelBru will continue its investments in other forms of technological tools that have the capability to reach even the furthest of locations with the principle that connectivity should be made accessible for all in Brunei Darussalam while at the same time contribute to Brunei’s manpower development in the field of ICT.
As its commitment to Brunei’s Vision 2035, TelBru assures the Bruneian public that the company will, through dedication and time, connect the country in its entirety to high-speed internet and will continue to look for means to achieve such an ambition.
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