WALKING into the Brunei Shell Petroleum Company Sdn Bhd (BSP) Head Office in Seria, one of the first things you will see is the Wall of Pride.
The wall celebrates the success stories of integrated teams across the organisation who identified a problem or an opportunity, decided they were going to do something about it, did it and brought value to BSP’s bottom line as part of BSP’s ‘Fit for the Future’ journey.
Fit for the Future is about finding more efficient ways of working, how to do more with the same resources and different ways of thinking to solve old problems. It’s striving to do what we do better each time and never settling for “just okay”, to feel a deep dissatisfaction about the current reality and turn that feeling of frustration into one of empowerment, and turn ideas into concrete value-adding actions.
For Dr Ceri M Powell, Managing Director of BSP, “Fit for the Future means aligning around a clear vision, to be a truly competitive company by 2020. For the last 88 years, we have contributed to this great country and our mission is to continue fuelling Brunei’s future for decades to come, in line with the aspirations of Brunei Vision 2035. It is also developing senior leaders in BSP that are driving for a competitive business, a critical skill within the energy industry.”
One success story on the Wall of Pride was the improvement towards crew’s travelling time using the BSP KB Port, which on average transfers 300 people a day, all year round. Previously, prolonged waiting times at the port contributed to longer travelling times for working crews going offshore. People arrived offshore two hours later than the official starting time.
A group of people decided they were going to do something about it. One of the key root causes identified was the lengthy mandatory safety video lasting 14 minutes. An integrated team between the West Asset, BSP Marine Department and the Communications and External Affairs Department, was formed to find a quick win – a “fit for purpose video”. The video were edited in-house at zero cost, without compromising the clarity of core safety messages and was shortened to less than two minutes.
This “simple” action resulted in vessels leaving the BSP KB Port 12 minutes earlier every day, and an 84-per-cent improvement of vessels arriving and departing on time at the BSP KB Port. The cumulative impact of this action, reducing waiting time and increasing their working time, for 300 people equals B$6,000 per day saved and approximately B$2 million of waste reduced annually.
At BSP, this behaviour, this mindset is called ‘Fit for the Future’.
“It is essentially about asking ourselves, ‘How good could we be?’ and understanding our gap to (the) potential and looking at others to learn,” explained Haji Kamaludin bin Haji Bungsu, Deputy Managing Director of BSP.
“Being as efficient as we can be and not just saving money, but making money… for the nation of Brunei. It is also about strong and humble leaders who are open to ask for help to improve. Leaders must take the time and energy to support the frontline by removing the barriers, the challenges, to getting things done.” (BSP)