| Azlan Othman |
FOLLOWING the implementation of Motor Claims Guidelines (MCG) which started on Monday in this country, a briefing for the officials, members of the private sector was held yesterday at the Ministry of Communications hall.
MCG is where drivers involved in minor road traffic accident only need to call their insurance agent’s accident hotline or accident reporting centre (ARC). At the same time, the driver should also call the police hotline to determine whether the accident falls under MCG or otherwise.
And the ARC or the police will assist to determine whether your accident falls under MCG or not.
If it falls under MCG, then one should exchange particulars like name, identity card, driving licence number, telephone number, address and insurance details and to take note of the vehicle number of both parties involved in the accident as well as take pictures of the accident scene of your own vehicle and other damaged vehicle.
If multiple collisions occur, take picture of those in direct contact. One should then bring the accident vehicle (whether damage or otherwise) to the nearest ARC within 24 hours or by next working day to submit the picture of accident scene and Brunei Insurance Takaful Association (BITA) accident statement report.
If it is a non MCG case, the driver must lodge a police report and follow the normal procedure.
The purpose of introducing MCG is to expedite the process of dispersing motor accident cases and quick settlement of insurance claims.
Present at the briefing were the Acting Director of Land Transport, Pengiran Mohammad Amirrizal bin Pengiran Haji Mahmud; Chairperson of Brunei Insurance and Takaful Association (BITA), Haji Osman bin Haji Mohd Jair; Haji Darryl bin Haji Maidin, Deputy General Manager cum Chief Corporate and Legal Compliance Officer of Takaful Brunei.
It was highlighted that the public are adapting to such guideline as it is still new to them and unfamiliar to the procedure.
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