| Daniel Lim |
IN AN effort to help its customers with various financial advices, Bank Islam Brunei Darussalam (BIBD) has recently housed all its home financing solutions under its Panaga Branch located alongside Supa Save, Seria, for the comfort of its customers within the Belait District.
Previously under the name of ‘BIBD Panaga Branch’, the branch is now known as ‘BIBD Panaga Home Centre’, with an event being held to officiate the change as BIBD continuous effort to centralise its home financing solutions in the Belait District. The dedicated ‘Home Centre’ is a first for BIBD as the branch now acts as a central location for existing and prospective home owners, to realise their dream home.
Haji Azmi bin Haji Abdul Rahim, the Acting Belait District Officer, was the guest of honour at the event. He was welcomed by Hajah Nurul Akmar binti Haji Md Jaafar, BIBD’s Head of Retail Banking.
The event began with a short speech by Hajah Nurul Akmar. She said, “Today is another step forward in our efforts to further understand and support the needs of our customers, and to further enrich our customer experience with us.”
She added that the BIBD Panaga Home Centre will also provide a unique opportunity to best serve its customers as the focus on home financing also reflects the shift in trends that was observed by BIBD. “Currently, we are seeing more and more of our youth starting their wealth management early, especially with the early purchase of a home.
“This is very encouraging, not just for the youth, but also for the future of Brunei Darussalam.
“BIBD will ensure that we will always be here to support the youth and the future of Brunei Darussalam,” she said.
Following the speech, the guest of honour signed a plaque to officiate the centralisation of BIBD’s Home Financing Solutions in the Belait District. He then viewed the services provided by the branch to customers in the Belait District.
The Weekend Bulletin spoke to Hajah Nurul Akmar after the event, in which she briefly explained about the branch and its various services.
“We want our customers, and to a certain extent, the public, to identify BIBD as an avenue for home ownership. BIBD provides a huge range of products and services, but specifically, in home financing, we provide mortgage, construction, purchase of home and land, and more.”
To make it easy for the customers to start home financing with BIBD, the process of going through various steps and requirement of home financing has been streamlined by BIBD to make it accessible and easy. She added that, “We make the services that we provide to be in line with Autoriti Monetari Brunei Darussalam (AMBD) regulations.”
She highlighted that the youth of the country are conscious about their finances and are keen on investing early, especially in owning a home.
“We feel that now is the right time for us to step in and to really make their dream of investing a reality, and help them meet their investments by providing the right financial advices.”
She said, “We understand that some might think that home ownership can be daunting at first, because of all the complicated steps that one has to go through, but BIBD aims to make sure that all the proper steps are taken and that the various factors that go into home ownership are within the regulations set by the Ministry of Development.”
When asked on why BIBD makes such steps in their home financing, she explained, “This ensures our customers and the public are protected against various mishaps that may occur, as BIBD follows the various regulations set by the Authority for Building Control and Construction Industry (ABCi), which helps ensure that our customers and the public are protected from mishap that may occur down the road of the customer’s home ownership.”
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