| Rokiah Mahmud |
BRUNEI marked its 25th Civil Service Day yesterday with the presentation of the Public Sector Performance Grading Programme (3PSA) award to the Department of Town and Country Planning under the Ministry of Development; the Immigration and National Registration Department under the Ministry of Home Affairs; the Syariah Affairs Department under the Ministry of Religious Affairs; the Land Department under the Ministry of Development; the Labour Department under the Ministry of Home Affairs; and the Pharmaceutical Services Department under the Ministry of Health.
The 3PSA is an instrument used by the Management Services Department (MSD) to measure the performances of government agencies, with the use of star ratings.
Acting Commissioner of the Labour Department, Saufi bin Haji Ibrahim explained that basically 3PSA is the services being offered to the public.
“3PSA relies on all aspects, including human resources and public services, along with the internal procedures and tools which are used as the medium for improving public services,” he explained.
Meanwhile, Acting Director of the Immigration and National Registration Department Liza Suriani binti Haji Ibrahim, and a civil servant since 1998, said that the 3PSA programme has had a positive impact on their department.
“There are times when we are not aware of our own weaknesses and the advantages that have been achieved; no individual can afford to be too complacent, as we need to be more focussed on improving themselves,” she said.
At the same ceremony, 49 government officers from 13 ministries and all employees from Divisions II, III and V received the Excellent Civil Service Employee Award (APCPA), in recognition of their excellent work performances.
The recipients were each awarded a plaque, a certificate and BND1,000 in cash. They were all selected based upon their dedication, performance, personalities, discipline, honesty, creativity, and innovation.
Ten civil service staff employees meanwhile received the Special Appreciation for Civil Service Staff (PKKPA) award, which is intended as an acknowledgement of Division V employees whose roles and responsibilities are unseen by the public.