ROYAL Brunei Airlines (RB) marks another significant milestone with the recruitment of over 60 Bruneian nationals to fill the cabin crew roles as of 2018, the largest number of cabin crew recruitment since its incorporation in 1974, according to a press release by RB.
The press release said the recruitment was completed in three batches to ensure the best training offered to the frontliners in terms of guest service delivery and mandatory safety training, with 79 per cent of crew employed by the national carrier being Bruneians of various educational backgrounds ranging from diplomas to graduates. The new recruitment will make it 96 per cent.
The recent network expansion to destinations such as Haikou and soon Taipei, Chengdu, Changsha, Kuching and Tokyo has enabled the airline to increase its cabin crew workforce.
In the press release, RB Chief People and Performance Officer Kurt Harding said, “RB aims to achieve the Skytrax four-star rating soon, and a key part to achieving this important milestone is service delivery from our frontliners, including our cabin crew.”
He added, “RB has a commitment to build a unique guest experience that will continuously exceed guest expectations and one that reflects the Bruneian hospitality. As Brunei’s national carrier, RB always wants to be an employer of choice to local jobseekers as well as lead the training and development of its people through pioneering programmes.”
RB continues to support the country’s mission by working together with JobCentre Brunei (JCB) and using it as a platform to acquire locals into the workforce.
The opportunity for career progression is also available for cabin crew interested in building and expanding their knowledge and skills within the airline industry.
The press release added that this year has been an exciting one for RB with significant milestones achieved in route and tourism development.
It is also a big year for RB’s cabin crew as they have led the airline to achieve awards such as the 2018 TripAdvisor Traveller’s Choice for Economy Class, TripAdvisor Traveller’s Choice for Regional Airlines and moving 14 ranks up to being the 78th best in the world on the Skytrax ranking.